As we surge forward in the early stages of our growth mission, we’re expanding the Product Delivery team with the appointment of a new Senior Project Manager position!

TripStax Technologies Ltd is an exciting new venture crafted from within an industry leading global Travel Management Company (TMC) group, as a driver for technological disruption within the travel sector.  Launched to market in March 2022, TripStax is a fully connected modular stack of proprietary travel tech tools for TMCs and corporations.  It is driven by ‘The Core’, a powerful central data processing architecture which consumes and manages profile, booking and finance data on behalf of 10 industry leading tech modules including; Analytics, Approve, Content, Docs, Mobile, Portal, Profile, Track, Hotels and QC. Learn more here: tripstax.com

As TripStax is a newly formed business, we have a start-up mentality, however unlike a typical start-up we have a significant technology portfolio already in place with over a million users and nearing 10 million transactions flowing through the stack.  We have an established management team, consisting of individuals who have been around the base tech and infrastructure for many years and new talent that we brought in as a result of our first investment round.  The team is now up to roughly 150 people, through a combination of in-house and outsourced individuals.  We have conquered the initial separation milestones, raised additional capital, launched the business in a big way within the industry, won some significant awards and started getting traction over and above the existing global user base.  We now need to accelerate the next phase of TripStax’s evolution and growth.

The Mission

The Senior Project Manager is a pivotal position within TripStax and will report to the CTO. The role will play a critical part in ensuring the successful planning, execution, and delivery of our innovative and cross product initiatives. The successful candidate will collaborate closely with cross-functional teams, from product and development to commercial, to ensure projects are completed on time, within scope, and to the highest quality standards.  The individual will manage the full project delivery life cycle of their assigned projects ensuring the requirements of our customers are met, if not exceeded.

The Responsibilities

The main responsibilities of our new Senior Project Manager will be;

1. Project planning and scope definition:
   • Through close association and collaboration with product managers and a wide range of stakeholders; identify and define project scopes, objectives and deliverables that align with strategic objectives.
   • Develop detailed project plans, outlining tasks, milestones, timelines, and resource requirements.
   • Ensure alignment between project goals and broader product strategy.

 

2. Cross-functional collaboration:
   • Lead and facilitate communication and collaboration among cross-functional teams to ensure cohesive project execution.
   • Foster a culture of teamwork, knowledge sharing, and proactive problem-solving.
   • Ensure that team members have a clear understanding of their roles and responsibilities.
   • Using leadership skills, maximise the value achieved in both operational and strategic functions through a ‘one team’ approach.
3. Agile execution:
   • Implement and oversee agile methodologies to manage project execution, adapt to changing requirements, and maintain flexibility.
   • Facilitate sprint planning, daily stand-ups, sprint reviews, and retrospectives to ensure smooth development cycles.
4. Resource management:
   • Working closely with the CTO, Head of Product Management and wider team leads to allocate resources effectively based on program priorities and skillsets.
   • Through close collaboration with the CTO, continually reviewing potential inbound commercial and strategic activities and scoping appropriate resource accordingly.
   • Monitoring resource allocation, availability and proactively address any gaps, overloads.
   • Establish and execute robust development and succession planning strategies to maintain a broad range of skill availability.
5. Timeline and milestone tracking:
   • Monitor project progress against timelines, ensuring that milestones are met and project schedules are on track.
   • Identify potential delays or bottlenecks and implement corrective actions as necessary.
   • Identify opportunities to optimise project deliverables.
6. Risk management:
   • Proactively identify project risks and issues, assessing their potential impact on timelines and deliverables.
   • Develop and execute risk mitigation strategies, involving relevant stakeholders as needed.
7. Communication and reporting:
   • Maintain transparent and consistent communication with project stakeholders, providing regular updates on progress, challenges, and successes.
   • Prepare and present project status reports, highlighting key metrics and achievements.
8. Quality assurance:
   • Collaborate with the Product and Development QA teams to ensure that products meet established quality and brand standards before release.
   • Conduct thorough testing and validation to verify the functionality, usability, and performance of products.
9. Continuous improvement:
   • Participate in post-project reviews to analyse outcomes, gather feedback, and identify areas for improvement.
   • Propose process enhancements and best practices to optimize project management within the product team.
   • Respond rapidly to changing circumstances, displaying agility in a constantly changing environment.

 

 

Skills & Experience

The successful Senior Project Manager will have various prerequisite skills and qualifications
that include:

• Ability to think strategically whilst achieving operational excellence within immediate areas of responsibility.
• Proven experience within a project manager role, with a focus on programme development and cross-functional collaboration in a live environment.
• Evidence of strong operational leadership spanning widely across a complex organisation.
• Delivery of the highest standards and alignment through wider organisational partnerships.
• Confident operating within a complex operational environment ranging from differing business units and functions to identifying and developing external partnerships.
• Proficiency in project management methodologies, preferably in agile frameworks.
• Proven ability to manage and lead multidisciplinary and cross-functional teams.
• Strong leadership and project management skills.
• Excellent communicator able to communicate at all levels and adopt a flexible & consultative approach.
• Strong organizational and multitasking skills, with the ability to manage multiple projects simultaneously.
• Excellent written and verbal communication skills and the ability to facilitate discussions among diverse teams.
• Experience with project management tools and software, in particular Jira and Confluence.
• Problem-solving mindset with a proactive approach to addressing challenges.

The package we’ll be looking to offer comes with a competitive salary and all the classic benefits expected of a business like ours.

One of the most exciting developments in building the foundations of TripStax has been our ability to identify our vision, mission and core values leading to a great people first culture.  We aren’t interested in people who want to fit a predefined mould or expect to be carried on a journey.  We’re looking for self-starting, enthusiastic and emotionally intelligent people who want to use their talents to thrive!  Our core values are;

• Rise to the occasion
• Our customers are our lifeblood
• Keep questioning
• Self-awareness
• Live life

If all this lights a little fire in you, and you desire to be part of something big and be seen for your contribution, get in touch…

Scott Wylie – CTO

[email protected]