TripStax CTO wins Diversity, Equity & Inclusion Champion Award
This award recognises an individual or team from any sector of the industry that can demonstrate a firm commitment to diversity, equity and inclusion and the successful implementation of initiatives that make them an employer, supplier or partner of choice.
Scott has led the charge in ensuring diversity, equity and inclusion sit at the heart of TripStax’s culture, operations and recruitment practices since TripStax launched in 2022. He has spearheaded numerous initiatives, champions emotional intelligence and continues to educate and raise awareness of how best to help those who are neurodivergent.
The judges of the Business Travel People Awards were full of praise for Scott, saying: “Scott’s commitment to DE&I is exemplary. Practicing what he preaches, he brings about positive change and instils confidence in employees, creating an open working environment for people from all parts of the world and raising awareness in the wider industry.”
Jack Ramsey, CEO of TripStax said: “Huge congratulations to Scott who absolutely deserves to win this award! Scott is a champion of DE&I because he gets confused about why it becomes a tick box exercise for some big corporations; why it has to be an active thought process rather than a natural way of being. That’s what tells me that, for Scott, it’s a habitual advocacy, it’s just the way he is. It’s fantastic to have him in our business with that sort of ethos to life and work. The embodiment of DE&I and advocacy and a champion of DEI is to be self-aware and to be aware of others and themselves. Scott is the ultimate champion.”
To find out more about all the winners on the night and see the photo gallery, visit The Business Travel Magazine website here https://thebusinesstravelmag.com/2024-people-awards-winners-revealed/
TripStax Named Finalists for Multiple Awards in 2024
First up are the Business Travel People Awards on 17th September when our CTO Scott Wylie is a finalist in the category Diversity, Equity and Inclusion Champion. This award recognises an individual or team from any sector of the industry that can demonstrate a firm commitment to diversity, equity and inclusion and the successful implementation of initiatives that make them an employer, supplier or partner of choice. Scott has led the charge in ensuring diversity, equity and inclusion sit at the heart of TripStax’s culture, operations and recruitment practices since TripStax launched in 2022. He has spearheaded numerous initiatives, champions emotional intelligence and continues to educate and raise awareness of how best to help those who are neurodivergent.
Next up, TripStax is shortlisted for ‘Best Technology & Innovation – Data & Reporting’ at the Business Travel Europe Awards 24th September. This award goes to the company that has best demonstrated the development and delivery of a data and reporting platform to improve the management of corporate travel and expense data that has tangible, demonstrated results beyond a pilot or beta phase. Our submission for this award highlighted how the TripStax Core’s unique data processing engine makes the TripStax offering a true game-changer for the data and reporting experience. The submission also demonstrated the dynamic AI-driven capabilities of the TripStax Analytics module, which was backed by powerful testimonials from our customers.
Last but not least, TripStax is named finalists in two categories at the Travolution Awards, taking place on 28th November: Best Data Analytics Platform and Best Technology Product. Making sense of data in travel is increasingly essential, so the judges of Best Data Analytics Platform are looking for specialists in this area who have a demonstrable track record of deriving actionable insights that are being applied in the market to improve performance and business success. Best Technology Product will be given to an individual technology product which is considered to have made the biggest impact in the market and seen particular growth.
Since launching to market in 2022, TripStax has won five awards, being nominated as a finalist in these latest accolades takes the total number of nominations in just two and a half years to 11. Thank you to all our wonderful employees, our customers, suppliers and industry friends for helping us to make this happen.
TripStax Puts Carbon Data Reporting in Spotlight during GBTA Broadcast Studio Interview in Atlanta
The discussion put sustainability firmly in the spotlight, with David explaining why TripStax has seen such a surge in demand from clients for consolidated carbon reporting.
Questions put to David by GBTA Studio host Monisa Cline also covered why it is so important for corporates to have all their carbon data consolidated in one place, and how the extensive connectivity and capabilities of the TripStax Core as a data aggregator makes collecting and normalising carbon data accessible and effortless for TMCs and their corporate customers.
The GBTA Convention is the premier global event for the business travel industry giving thousands of industry peers, suppliers, and partners the opportunity to benefit from unparalleled opportunities for professional and business growth. This year, the 55th annual convention in Atlanta attracted 5,400 registered attendees who came together from July 22nd to 24th to learn from insightful speakers and educational sessions, and discover the latest industry trends, best practices and technologies.
TripStax bolsters commitment to client data protection with ISO certification and SOC2® audit
Following an extensive auditing process, TripStax’s technology solutions have achieved ISO 27001 certification for the second year running. This year the certification also extends to include new TripStax Hotels module. ISO 27001 is an information security standard created by the International Organization for Standardization (ISO), which provides a framework and guidelines for establishing, implementing, and managing an information security management system (ISMS). Certification to the ISO 27001 standard is recognised worldwide and indicates that TripStax’s ISMS is aligned with information security best practices. These requirements are a list of requisites that organisations need to implement and maintain to create a robust ISMS.
In addition, TripStax has been approved for ISO 27018 certification, a standard that is used to ensure cloud service providers adhere to best practices for handling data. ISO 27018 establishes commonly accepted controls and guidelines for implementing measures to protect Personally Identifiable Information (PII) for the public cloud computing environment. These controls are split into privacy principles, including consent and choice, legitimacy, and specification of purpose.
Furthermore, TripStax has also successfully completed its Type 1 SOC 2® audit, a voluntary cyber-security compliance framework for service organisations, developed by the American Institute of CPAs (AICPA), which specifies how organisations should manage customer data. The primary purpose of SOC 2 is to ensure that third-party service providers store and process client data in a secure manner. The standard is based on the following trust services criteria: security, availability, processing integrity, confidentiality, privacy.
Scott Wylie, CTO TripStax commented: “Our entire technology and business proposition is built around innovative solutions for TMCs and corporates to manage travel data more effectively. Millions of our clients’ data transactions are being processed by the TripStax Core and within the cloud based TripStax modules on an annual basis. We therefore take the security, separation and integrity of that client data very seriously.
“It is vital that we can provide assurances to our customers that their data is secure and that we have extremely robust data management systems in place. The ISO certification and SOC 2 audit processes are meticulous and leave no stone unturned. They are also voluntary, but we believe it is imperative to undertake them. We are proud to have achieved these standards as this demonstrates unequivocally that our customers can trust TripStax to manage and protect their data with the utmost security,” said Scott Wylie.
TripStax partners with Riskline to enhance duty of care support for TMCs and corporates
The agreement means that Riskline’s technology will be integrated with the TripStax Core, the central data processing engine that powers TripStax’s fully-connected stack of travel management modules. Riskline is one of the world’s leading travel risk insights companies leveraging professional analysts to process more than 100,000 data sources providing accurate and timely travel risk assessments.
The TripStax Core will consume real-time, human-verified risk intelligence data, alerts and destination information from Riskline and proactively determine how best to deploy that data within the relevant connected TripStax modules such as Track, Approve, Docs and Mobile. The unique connectivity of TripStax’s ecosystem of modules means that TMCs and corporates will receive immediate and actionable data regarding threats and incidents to traveller safety. For example, approval flows can be created and re-run within the TripStax Approve module based on risk factors; accurate information can be populated within the TripStax Docs module to add status alerts to itineraries; proactive notifications can be sent to travellers via the TripStax Mobile; and vital information regarding travellers’ location can be immediately sourced within the Track module.
Commenting on the new partnership David Chappell, Chief Product Officer at TripStax, said: "We are absolutely delighted to have forged this new partnership with Riskline for the provision of risk information into our platforms. Considering that the provision of actionable information based on risk is at the top of many customers' agendas at the moment, the partnership comes at an important time. Ultimately, the travel industry needs more forward-thinking, open, and collaborative architectures and this agreement not only highlights our own desire to partner with the best in the industry but also is a blueprint of how two leading technologies can work together to create better experiences for our customers".
Suzanne Sangiovese, Director of Travel and Technology at Riskline, added: “We are really excited about the partnership and the new opportunities it offers us. By working with TripStax, our risk technology can be utilised by travel management companies and their customers, enabling them to travel with greater confidence.”
For further media information: Vanessa Aves, TripStax PR Consultant,
email: VanessaAvesPR@aol.com, tel: +44 (0) 7721 413358
About TripStax
TripStax (www.tripstax.com) is an award-winning fully connected modular stack of proprietary business travel applications, powered by The Core, a profound central data processing architecture that consumes, enriches and manages all business traveller booking, profile and invoice data across the entire TripStax eco-system. TripStax is leading the charge for the iterative transformation that the business travel tech landscape needs, by changing how travel data is consumed, managed and utilised by TMCs and corporate travel managers.
About Riskline
Riskline is a leading travel risk intelligence company in operation since 2007 and based in Copenhagen, Denmark. Riskline’s world-class information and analysis services are trusted by small businesses and Fortune 500 companies across a wide range of industries. For further information please visit https://riskline.com/
TripStax announces partnership with Thrust Carbon
Thrust Carbon, the leading tech provider of science-based data and intelligence on emissions, is integrated to the TripStax ‘Core’, the central data-processing powerhouse that consumes, manages and enriches a TMC’s corporate client profile, booking and finance data across each module in the TripStax eco-system.
The agreement means that each booking transaction, once collected in the TripStax Core, is sent via API to Thrust Carbon to calculate the carbon emissions of the specific trip, and then returned to The Core for storage. This carbon data can then be applied across relevant TripStax applications used by the TMC, for example added to itineraries via the TripStax Documents module, reporting via TripStax Analytics, as well as invoicing at point of sale. If the TMC makes any changes to the booking transaction prior to travel, The Core re-sends data to Thrust Carbon to provided updated calculations.
TripStax has also collaborated with Thrust Carbon to identify additional carbon data calculation points and variations for certain airlines and load factors since the post-Covid recovery of the aviation sector.
Scott Wylie, Chief Technology Officer, TripStax commented: “A major challenge for corporate travel managers is influencing sustainable travel practices as more and more companies move towards net zero carbon targets. Travel managers are looking to their TMC for support in managing this challenge and that starts with best-practice in measuring carbon emissions. Hence it was a priority for us to enhance our technology offering to give our TMC clients access to accurate carbon emissions data.
“We conducted an in-depth analysis of providers, challenging and checking their measurements by route, flight number, type of aircraft. Thrust Carbon emerged as the clear leader in this process as their methodology is science-based and therefore far more meaningful. We are delighted to have agreed this partnership with Thrust Carbon and to be working with such a like-minded tech innovator to enhance each other’s data capabilities,” said Wylie.
Mark Corbett, Director of Thrust Carbon, added: “Tackling the climate crisis is the defining challenge of our time, and it requires urgent action. It’s not enough to simply talk about sustainability; we must take bold steps to maximise our impact. And that’s exactly what we’re doing here. By partnering with TripStax, TMCs are able to put best-in-class sustainability intelligence at the fingertips of travel managers around the world, and empower them to make impactful decisions for their programs. With granular and accurate insights plus recommendations, travel managers will be able to make informed choices that lead to game-changing reductions in emissions. Together, we can create a more sustainable future for generations to come”.
For further media information: Vanessa Aves, TripStax PR Consultant, email: VanessaAvesPR@aol.com, tel: +44 (0) 7721 413358
TakeTwo bolsters technology proposition with Jyrney partnership via TripStax
TakeTwo, which has offices in UK/Europe and USA providing bespoke services to transatlantic clients in diverse sectors and high-net-worth-individuals, as well as VIP, MICE and group travel services, has invested heavily over the last year in building ‘Nova’, its own agnostic eco-system of travel management solutions, operating on a single global platform. Nova blends TakeTwo’s proprietary mid and back-office technology with best-in-class third party client-facing applications. The latter includes partnering with TripStax since mid-2022 as a TMC customer for the tech provider’s Portal, Docs, Track and Analytics modules, connected to the TripStax Core central data processor.
Jyrney announced a strategic partnership with TripStax in February 2023, to integrate its innovative ground transport platform via API to the TripStax Portal module. TakeTwo is the first mutual TMC customer of Jyrney and TripStax to take advantage of the technology partnership. This means TakeTwo’s corporate clients can access Jyrney’s ground transport content via TripStax Portal, to book and manage their mobility requirements. It also means that data from Jyrney bookings can be seamlessly included in traveller itineraries, traveller tracking and approval processes.
Jyrney’s proprietary platform consolidates the traditionally fragmented booking and management of multi-modal ground transport options, including taxi, ride-hail and chauffeur within a single solution. Jyrney works with travel management companies, online booking tools and GDSs through white label solutions and APIs, as well as connecting suppliers with corporate customers.
Jyrney’s platform is an innovative solution for TMCs and travellers seeking seamless ground transport options. In addition to providing access to a range of transportation choices, Jyrney’s platform also manages the ground element of the trip. If there are any unexpected taxi delays, Jyrney’s software immediately steps in to ensure the passenger arrives at their destination on time by reallocating the booking to the closest available taxi company.
Rob Cope, Chief Technical Officer at TakeTwo said “This partnership reflects TakeTwo’s relentless ambition to deliver best-in-class service across the entirety of the trip within our fully connected Nova technology eco-system. The ability to incorporate Jyrney’s ground mobility platform seamlessly via TripStax Portal into our booking flow is transformative for the customer experience. The corporate travel landscape hasn’t fully encompassed the end-to-end trip and all of its touchpoints in a frictionless way, so being able to tightly integrate ground mobility within our eco-system and technology stack is a huge step forward.”
Daniel Price, CEO and co-founder of Jyrney said “Ground transport is increasingly becoming an important part of multi-modal trip planning. In adopting the Jyrney module within TripStax, TakeTwo clients now have integrated ground transport available as part of their booking experience. Ground transport is often overlooked within booking platforms, leading to a disjointed customer experience. TakeTwo’s commitment to an integrated first to last mile experience for their customer leads to a safer and more connected travel policy.”
TripStax adds ground transport tech capabilities with Jyrney strategic partnership
Jyrney’s proprietary platform consolidates the traditionally fragmented booking and management of multi-modal ground transport options, including taxi, ride-hail and chauffeur within a single solution. Jyrney works with travel management companies, online booking tools and GDSs through white label solutions and APIs, as well as connecting suppliers with corporate customers.
TripStax is a fully connected modular stack of travel tech applications, driven by ‘The Core’, a central data processing powerhouse which consumes, manages and enriches profile, booking and finance data across each module in stack. These modules include Analytics, Approve, Content, Docs, Mobile, Portal, Profile, and Track. The move to integrate ground transport is part of TripStax’s strategy to build out its tech proposition with relevant and complementary solutions and content. This approach has already been demonstrated by the recent acquisition of Hotelzon, which adds significant hotel content into the TripStax offering.
Jyrney’s platform offers a unique solution for travellers by not only granting access to seamless ground transport options, but also managing the ground element of the trip. In the event of unexpected taxi delays, Jyrney's software steps in to ensure the passenger's timely arrival by re-allocating the booking to the closest available taxi company.
Jyrney is integrated via API to the TripStax Portal module, which is a TMC and corporate client portal offering a single access point to the different TripStax modules, as well as third party content providers, that are relevant to the customer and the user. Mutual TMC clients of TripStax and Jyrney can access Jyrney’s ground transport content via Portal to book and manage their corporate customers’ mobility requirements. It also means that data from Jyrney bookings can be seamlessly included in traveller itineraries, traveller tracking and approval processes.
Scott Wylie, Chief Technology Officer, TripStax commented: “At TripStax we are constantly looking at ways to enhance our tech offering and proposition to TMCs and their own corporate customers. Jyrney is an innovative tech solution that is looking to do things differently in the ground transport sector to better integrate and connect mobility with business travel. Ground transport and mobility are increasing important to corporates as a part of trip management. We were looking to bring a ground transport component to TripStax to support our TMC customers’ needs. Jyrney was the obvious provider to partner with as they are rapidly becoming the go-to tech platform for ground transport. We are excited to be working with the Jyrney team.”
Daniel Price, CEO of Jyrney added: "Partnering with TripStax is a game-changer for our mutual TMC customers. With the integration of ground transport options, we're bridging the gap in technical connectivity and making it easier for TMCs to offer multi-modal trips. The real-time quoting, availability and vehicle tracking will revolutionise the way customers plan and manage their trips. We're thrilled to be on this journey with TripStax and can't wait to see what the future holds for our partnership."
For further media information: Vanessa Aves, TripStax PR Consultant, email: VanessaAvesPR@aol.com, tel: +44 (0) 7721 413358Read more
TripStax expands management team with appointment of Chief Operating Officer
Bruce brings extensive travel technology industry experience and has an impressive track record of establishing new teams and operations across different organisations, countries and cultures in Europe, Middle East, Africa, India, Asia Pacific and the USA.
His career includes some 20 years in diverse senior executive roles at Travelport including Country Manager – Kingdom Saudi Arabia and Vice President Commercial – Southern Africa. He also led all aspects of Travelport’s largest market in India as President and CEO of local GDS partner Interglobe Technology Quotient.
Most recently Bruce served as Regional Director EMEA at the Association of Corporate Travel Executives (ACTE), and General Manager EMEA of YAPTA, a leading airfare and hotel price tracking technology provider. In the latter role, he helped prepare the company for global expansion and future sale. Prior to YAPTA, Hanna was Vice President Global Customer Success at Antenna International, a digital media and audio guide provider.
In addition, since 2017 Hanna has volunteered as a Business Mentor at youth charity The Prince’s Trust (founded by HRH The Prince of Wales in 2006), where he has supported young entrepreneurs aged 16 to 30 with their professional and personal development.
As Chief Operating Officer Bruce reports to Jack Ramsey, CEO of TripStax and will be responsible for implementing organisational processes and driving operational excellence. He will play a key role in customer success, service and communications, as well TripStax’s revenue growth and performance management.
Jack Ramsey, CEO TripStax commented: “I am delighted to welcome Bruce Hanna to the TripStax management team. His extensive experience in the business travel technology industry particularly in organisational and structural design and management, coupled with his passion for a customer-focussed approach, will be of huge benefit to TripStax and a crucial component as we accelerate the next stage of our evolution and revenue growth.”
Bruce added: “I am excited to join such a dynamic global business which only launched in March this year but has already made such a big impact on the business travel tech space as an innovative disrupter of travel management technology. I am looking forward to bringing to bear all my experience in the travel tech industry within this role, particularly my expertise in establishing new teams, supporting rapid growth, focussing on customers and delivering outstanding results.”
TripStax adds SME online booking solution to tech offering following TapTrip acquisition
TripStax, the dynamic business travel technology start-up, has announced the acquisition of online booking platform TapTrip. The strategic development enables TripStax to enhance its eco-system of travel management applications for TMCs to offer an online booking solution.
Launched to market three months ago, TripStax is a fully connected modular stack of proprietary travel tech tools for TMCs. It is driven by ‘The Core’, a powerful central data processing architecture which consumes and manages profile, booking and finance data across each module. TapTrip will become an additional module within the TripStax offering, complementing the existing cutting-edge applications used by TMCs post-booking (Analytics, Approve, Content, Docs, Mobile, Portal, Profile, Track).
Founded as a tech-start up in 2018, TapTrip’s easy-to-use award-winning platform has been built with SMEs in mind, delivering a seamless travel booking and management tool across mobile, web and app. TapTrip has approached this largely unmanaged, yet influential segment of the market by avoiding the trap of over-engineering the platform to compete with the larger mainstream business travel OBT providers. Consequently, TapTrip is a B2B application with the simplicity of a B2C experience. In addition to its SME corporate booking platform, TapTrip has developed Vessul an innovative crew and group booking management solution aimed primarily at the shipping and energy sectors.
TapTrip co-founders Tom Young and Jack Timblin are joining TripStax in senior management and development roles. All other existing TapTrip staff are also joining the TripStax business.
Neil Ruth, also one of TapTrip’s founders made the decision to leave the business prior to the acquisition. Neil was the brainchild behind the TapTrip and Vessul brands and led the business to successfully signing a long term and ground-breaking agreement with a global bank for the use of TapTrip by their business banking customers.
Jack Ramsey, CEO TripStax commented: “Our vision for TripStax from the outset has been to continue enhancing and developing our tech proposition, both organically and by acquisition. We are excited to bring TapTrip on board as part of that journey and be able to offer our TMC clients an innovative online booking solution designed to suit the needs of their SME clients. The acquisition is also a great fit for TripStax’s business culturally because like TapTrip, we are aiming to bring a fresh, disruptive approach to the business travel landscape. We are also delighted to welcome Tom, Jack and TapTrip’s staff to our business as their skillset will help us scale up our tech innovation and growth."