TripStax Announces Major Investment in Analytics Platform – featuring new AI capabilities and high-performance features


The evolution of TripStax Analytics underpins the company’s commitment to continuously enhancing its tech offering to deliver best in-market product innovation. This is one phase in a series of investments by TripStax, which will be announced in the coming months.

The new TripStax Analytics platform features enhanced AI capabilities, including natural language generation (NLG) and natural language query (NLQ). NLQ provides a Google-style search interface that allows users to ask questions about their data, with the platform generating relevant charts and analyses in response. Users can also customise the visual output by selecting specific chart types. NLG, on the other hand, enables users to view chart summaries as structured text narratives, helping to quickly identify and understand key data trends. The platform also features built-in machine learning and predictive analytics to run ‘what if scenarios’; and a suite of customisable visualisations and interactive live dashboards enabling users to drill down to the most granular level of reporting. 

Other significant new capabilities are designed to support customers with their sustainable travel objectives and prepare for legislation such as CSRD in Europe and the California Climate Disclosure Laws in the US. This includes analysis of cost and carbon savings by switching air travel to rail where feasible, and carbon analysis of all travel product emissions, not only air travel. Furthermore, TripStax Analytics has a new carbon budget feature, which compares actual emissions versus budget values (based on the carbon budget provided by the client) and can be set for analysis monthly or by product, department or region. 

TripStax Analytics also features compliance tracking functionality to set and monitor targets against policy, as well as a customised fiscal calendar. The platform offers detailed data sharing and access control, as users can share bookmarks and snapshots of dashboard pages with other users. Investment in the new Analytics solution has also involved development of a dynamic web interface to provide clients with advanced customisation capabilities such as a fully brandable interface. 

TripStax Analytics is integrated with the TripStax Core, the game-changing data processing engine, at the heart of the TripStax tech ecosystem, which consumes, normalises and enriches travel data from any content source (including GDS/non-GDS, NDC, LCC, direct connections and third-party systems). The TripStax Core is the single point of truth for that data. Therefore, the quality and accuracy of data populated, displayed and analysed within TripStax Analytics is unrivalled. 

David Chappell, Chief Product Officer, TripStax commented: “Our investment in this transformation marks a significant advancement of our Analytics product, providing users with a powerful, scalable and future-proofed solution. We are always talking to our customers, gathering insight to feed into our product roadmaps and conducting research to innovate our products further. We wanted to ensure we continued to deliver a market-leading solution, one that would give our users the best experience whilst also taking advantage of the new capabilities afforded by AI and the latest data visualisations. With its user-friendly interface, new features and seamless integration, the transformed platform empowers users to unlock greater insight into their activity, meaning data-driven decisions can drive better business outcomes.”