Founded 35+ years ago, Tangerine Travel is a full-service travel agency focusing on a broad spectrum of travel options including corporate, personal, group, and luxury leisure, to clients located globally.  In addition to a strong portfolio of business and leisure travel clients, Tangerine has a significant meetings and incentive division.   The agency is dedicated to delivering unparalleled world class service 24/7 ensuring their clients receive the finest travel experience and the best value.

The contract sees TripStax implement a fully connected stack of proprietary TripStax travel management modules and the TripStax Core data processing powerhouse for Seattle-based Tangerine Travel. The TripStax modules to be used by the agency are Approve, Analytics, Docs, Portal, Profile, and Track, all of which are connected to the Core, the central data storage engine that consumes, enriches and manages all booking, profile and invoice data across all modules in the stack. Implementation is well underway and will be completed imminently.

Eoin Landers, VP of Sales – North America, TripStax commented: “We are excited to partner with Tangerine Travel as this is a significant step for TripStax in demonstrating the huge productivity and cost-saving benefits that an agency can gain by using the fully-interconnected stack of TripStax modules, all powered by The Core, our market-differentiating central data processor. We look forward to working with Tangerine Travel to help them truly reap the benefits, grow their business and continue delivering exceptional service to their clients.”

Angie Lepley, Founder and CEO, Tangerine Travel said: “We recognised the need to transition our automation to a more contemporary non-GDS centric platform to futureproof our technology. Previously Tangerine Travel’s tech stack was also made up of solutions from disparate third-party vendors, which had been managed in-house, and we needed to find a managed service that would boost our agent productivity. After in-depth discussions and evaluations of our existing tech suppliers, we realised that partnering with TripStax could solve these challenges. We are delighted to be implementing the full TripStax tech offering and look forward to the benefits this will bring for our customers and our business.”

More details about each TripStax module that Tangerine Travel has included in its stack are as follows:

  • Approve – a global approval system enabling businesses to automate granular approval processes, irrelevant of booking channels
  • Analytics – a comprehensive suite of analytics tools, enabling users to interact with travel data from the most aggregated to the most detailed level. AI technology and natural language interaction capabilities support behavioural and financial analytics in real time.
  • Docs – a document production system automating the creation and delivery of various travel related documents such as travel options, itineraries, e-ticket receipts etc
  • Portal – a TMC and corporate client portal offering a single access point to travel information, TripStax tech and 3rd party tech or content providers relevant to the customer and user.
  • Profiles – a master or intermediary traveller and company profiling solution with integrations to a plethora of third-party profile and HR systems. This application is used not only to fulfil travel requirements but also as the user’s gateway across the stack.
  • Track – an end-to-end duty of care solution developed to ensure travellers can be located and communicated with at all times during a trip. Also included within Track are industry leading information providers enabling businesses and travellers to understand localised travel requirements and risk levels when making travel decisions

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